Terms of Service

Introduction

Welcome to Fierce Form (Pty) Ltd. By accessing or using our website, you agree to be bound by these terms of service (“Terms”). Please read them carefully before using our services.

1. Acceptance of Terms

By using our website and services, you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, please do not use our website.

2. Changes to Terms

Fierce Form (Pty) Ltd reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the new Terms.

3. Use of the Website

You agree to use the website for lawful purposes only. You are prohibited from:

• Using the website in any way that may damage or impair its functionality or interfere with other users’ access.
• Using the website to transmit or upload any harmful or malicious content.
• Attempting to gain unauthorized access to our systems or networks.

4. Account Registration

To access certain features of the website, you may need to register for an account. You agree to:

• Provide accurate and complete information during registration.
• Keep your account information up-to-date.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.

5. Orders and Payments

By placing an order on our website, you agree to:

• Provide accurate payment information.
• Authorize us to charge the total amount to your payment method.
• Ensure sufficient funds are available to cover the purchase.

6. Shipping and Delivery

We will make every effort to deliver your order within the estimated time frame. However, we are not responsible for any delays caused by circumstances beyond our control. Shipping costs and delivery times are outlined on our website.

7. Returns and Refunds

Our return and refund policy is available on our website. By making a purchase, you agree to the terms of our return and refund policy.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Fierce Form (Pty) Ltd and is protected by copyright and other intellectual property laws. You may not use any content from our website without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Fierce Form (Pty) Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services. Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid for the services.

10. Indemnification

You agree to indemnify and hold Fierce Form (Pty) Ltd harmless from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

Shipping Policy

Delivery Time:
Delivery times usually take 3-7 business days, depending on your area. We aim to ensure prompt delivery, but please note that delays may occur due to factors beyond our control, such as weather conditions or courier issues.

Shipping Costs:

• Free Shipping: All orders over R1000 qualify for free shipping.
• Flat Rate Shipping: A flat rate of R120 applies to all orders under R1000.
• Free Pickup: You can choose to pick up your order for free at our location.

Courier Service:
We use a trusted courier company to deliver your orders throughout South Africa. Rest assured, your package will be handled with care and delivered to your doorstep.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

• Phone: (+27)78 147 6264
• Email: info@fierceform.co.za